IDE’s manufacturing engineers and team of fitters never give up on exceeding customer expectations. One of our regular valued customers; TATA Salt, had a busted door and it needed replacing. Our surveyors were quickly on the scene to ensure TATA salt could maintain their production line and prevent valuable materials from being ruined by the bad weather.
Within 24 hours we had surveyors go out to measure the door and a replacement door was manufactured straight from our factory. Disaster struck the following day with further flash floods in some parts of the UK. Our fitters were wading through rivers to get to the TATA site.
Following the battle with the river én route to TATA the damaged door was quickly replaced with a new electronically operated roller shutter door.
As a result, TATA could get back to their busy schedule.